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Identity Theft

Identity Theft

Monitor your Credit Report and benefit from FREE Identity Theft Assistance

Identity Theft is one of the fastest growing crimes in the UK, with almost 90,000 people falling victim each year. One of the best ways to keep ahead of fraudsters is to monitor your Multi Agency Credit Reports for suspicious activity. If you are unlucky enough to fall victim while subscribing, we can help you to restore your identity quickly.

CIFAS Fraud Alert

Check for CIFAS Fraud Warnings

Every time a suspected identity theft (whether successful or not) is found either by an individual consumer or by a CIFAS member, a Fraud Alert is reported to the Credit Reference Agencies to ensure that any credit applications made in the future are subject to additional checks.

Learn more about the Identity Theft attempt

Find out when the suspected fraud occurred, what the fraudster applied for in your name, what address was used, what sort of credit product was applied for, and from which lender.

Check the status of a Protective Registration

If you're unfortunate enough to be a victim of Identity Theft, one of the steps you can take is to register for Protective Registration at CIFAS, which forces all new credit applications to be subject to additional screening. Protective Registration is one of the many benefits of our FREE Identity Theft Assistance service.

High risk accounts given extra emphasis

Active accounts at an address other than your current one is often an indicator of Identity Theft. Similarly, if you are aware of the account, but it is open at an address you no longer have access to, you are exposed to an increased fraud risk and should update the lender as soon as possible.

Identity Theft Alert

FREE Identity Theft Assistance

All subscribers to Multi Agency Credit Report monitoring benefit from our Identity Theft Assistance service. This is provided alongside the Identity Theft alerts built into your Multi Agency Credit Report, and access to our FREE Identity Theft Risk Assessment tool which provides all of our customers with advice and simple steps that can be taken to reduce the chances of identity theft occurring.

If unfortunate enough to fall victim to Identity Theft, subscribers benefit from:

Freephone assistance and support

A FREE copy of our Identity Theft Victim Assistance pack

FREE Protective Registration at CIFAS

Addition of warnings to your credit file at Callcredit, Equifax and Experian

Dedicated case worker to support you through the restoration process

Or if you prefer, purchase a one-off Credit Report

To access to your Credit Report instantly, you must answer our authentication questions correctly. If you're unsuccessful, we'll send you a code by first class post to ensure you still get prompt access. Multi Agency Credit Reports use data from Callcredit, Equifax and Experian at different levels - learn more above.

The checkmyfile Multi Agency Credit Report is by far the most detailed Credit Report sold in the UK.

Customer Feedback

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But we know that sometimes our competitors make special offers, so if you buy from us and find that you could have bought cheaper elsewhere, just log on within 2 days of your purchase and send us a Secure Message, giving us full details and the URL of the website concerned. Once we've verified the price, we'll refund the difference - subject to the conditions below.

Conditions of the Lowest Price Guarantee

To qualify, the product must be substantially similar to our online credit reports and must include all of the benefits that we provide routinely. This offer is limited to one refund per person and is not transferable.

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We take the absolute minimum of personal details that we need to order your Credit Report. We don't ask you for your telephone number, or mother's maiden name.

You can pay from the widest choice of payment mechanisms available. Our prices are clear and upfront - and where you have a choice of payment frequency, the default is always the cheapest option.

To make sure that we only provide your Credit Report details to you, before we can give you instant online access we try to authenticate you by asking you a series of questions that only you should know the answers to. Should you fail, we send a special code to you by First Class Mail so you can access your Credit Report the next working day.

Once you've seen your Credit Report, any questions you have will be welcomed by our professionally qualified Credit Analysts - you can contact us on our Freephone number, by email or using our Secure Message system, as you prefer.

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