Tell us how you rate your bank and credit cards, and enter a draw to win one of two iPad Minis
According to feedback received in 2012, 71% you were able to get the credit you applied for - up significantly from 59% in 2010 - but the banks still came in for a truckload of criticism. Yet despite this, many of us stay loyal to our bank, even when the level of customer service we get is poor.
Take a quick peek at the full results of the 2012 survey and see at a glance how your bank and credit card company were ranked in terms of customer service and popularity. The best banks are head and shoulders ahead of their competition.
Help us with our 2013 survey - the biggest of its kind in the UK and now running in its ninth year - so we can find out how you feel about your bank and main credit card, to enable us to build a picture of the best - and the worst - in the UK. We use the customer service ratings in our credit card tables so all checkmyfile customers can make better informed decisions about where to put their trust and business.
Everyone who takes part in the survey can take part in a prize draw to win one of two iPad Minis, or a cash alternative.
Last year's winner was Miss J Jackson from Leeds who won a 16GB Retina Display iPad.