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Financial Ombudsman Service

Definition of 'Financial Ombudsman Service'

An independent referee who sorts out problems that remain unsolved through normal complaint procedures. The decision of the Ombudsman is usually binding on the provider of financial services but do not affect the statutory rights of consumers. They look at complaints about a wide range of financial matters – from insurance and mortgages to investments and credit.

Whilst they aim to resolve matters informally, it can take between six and nine months to achieve a resolution with some disputes. They will initially give the business the chance to deal with the customer's complaint and will only become involved if subsequently required.

Browse All Definitions

Use the links below to locate the term you are looking for. If you can't locate it, please get in touch.

Credit Jargon Starting 'A'

Accident Sickness And Unemployment Insurance

Additional Cardholder

Administration Order

Agreement In Principle

Annual Equivalent Rate

Annual Percentage Rate

Annuity Mortgage

Application Score

Application Search

Arrangement Fee

Arrangement To Pay

Attachment Of Earnings Order

Credit Jargon Starting 'B'

Building Society

Credit Jargon Starting 'C'

Capital And Interest Mortgage

Capitalised Interest

Card Protection

Charge Over Equitable Interest

CIFAS Case Type

Consolidation Loan

Consumer Credit Act 1974

Consumer Credit Trade Association.

Cooling Off Period

County Court Judgment (CCJ)

Court Information

Credit Agreement

Credit Card Cheques

Credit Impaired

Credit Reference

Credit Jargon Starting 'D'

Deed Release Fee

Delinquent Account

Deposit Account

Discounted Rate Mortgage

Dynamic Delinquency

Credit Jargon Starting 'E'

Early Repayment Penalty

Endowment Mortgage

Endowment Policy

Extended Credit Taker

Credit Jargon Starting 'F'

Financial Association

Financial Ombudsman Service

Financial Services Authority (FSA)

Fixed Rate Mortgage

Forced Sale Value (FSV)

Further Advance

Credit Jargon Starting 'G'

Garnishee Order

General Insurance Standards Council (GISC)

Geodemographic Data

Gone Away Information Network (GAIN)

Credit Jargon Starting 'H'

Health Insurance

Higher Lending Fee

Household Score

Credit Jargon Starting 'J'

Joint And Several

Credit Jargon Starting 'K'

Kerbside Valuation

Credit Jargon Starting 'L'

Lending Multiplier

Lump Sum Reduction

Credit Jargon Starting 'M'

Money Laundering

Mortgage Indemnity Insurance

Mortgage Payment Protection

Mortgage Valuation

Credit Jargon Starting 'N'

Negative Equity

Non Status Mortgage

Notice Of Arrears

Notice Of Correction

Notice Of Default

Notice Of Default Sums

Credit Jargon Starting 'O'

Offset Mortgage

Oral Examination

Overdraft Limit

Credit Jargon Starting 'P'

Payment Holiday

Payment Protection

Payment Protection Insurance (PPI)

Pension Mortgage

Portable Mortgage

Principles Of Reciprocity

Proof Of Income

Propensity Score

Protective Registration

Public Information

Credit Jargon Starting 'R'

Redemption Penalty

Repayment Mortgage

Credit Jargon Starting 'S'

Scottish Decree

Search Footprint

Second Mortgage

Self Certification

Shared Ownership

Standard Variable Rate

Sub Prime Credit

Subject Access Request

Subsequent Mortgage

Credit Jargon Starting 'T'

Third Party Data (TPD)

Tracker Mortgage

Trade Organisation

Credit Jargon Starting 'U'

Credit Jargon Starting 'V'

Victim Of Impersonation

Credit Jargon Starting 'W'

Warrant Of Execution

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6 Years Credit History

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Electoral Roll Check

Court Record Comparison

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