Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.



The Living Wage – political football or real aspiration

Posted by Josh Conibear in Credit Crunch on 14 November 2013 - Josh worked as a Credit Analyst at checkmyfile until 2014

Ed Miliband is proposing that employers should pay workers the living wage, as opposed to the minimum wage.

”I am talking about people battling to do the right thing and struggling and struggling. Hard, honest work, in supermarkets, on building sites, in call centres. Working harder, for longer, for less. We have a low pay emergency in this country.”

So what’s the plan? In short, if Labour wins the next election, Mr Miliband has pledged to give employers a 12 month tax break worth up to £1000 for each worker they agree to increase to a 'living wage'.

He says that for every extra pound employers pay up to the living wage, the Government saves almost 50p on lower tax credits and benefits. The cost of this policy would therefore be funded by the money saved on lower benefit payments, as well as higher tax and National Insurance revenues.

The concept of the living wage has deep historical roots, first conceived in the nineteenth century by the Liberal Party, then largely put to one side until the turn of the current century, when it began to acquire support from politicians of all hues. Ken Livingstone, the Labour Mayor of London, quickly adopted the cause following a public campaign, and Boris Johnson, the subsequent Conservative Mayor of London picked up the baton for the cause. Prime Minister David Cameron has described the living wage as “an ideas whose time has come.”

The living wage is nationally £7.65 an hour and in London, £8.80. The rate takes into account the average costs of housing, council tax, transport and food. Unlike the minimum wage, which is currently is £6.31 for those aged 21 and over, the living wage has no legal force. It is paid by employers on a voluntary basis and is a recognised sign of good employment practice.

It is often reported that more than 5.2 million people in the UK are paid less than the living wage, meaning that one in five workers are paid less than the living wage.

Bob Crow, the leader of the RMT railway union, dismissed Mr Milliband’s pledge as a "cop out" and has called for a raise in the statutory minimum wage, a proposal backed by several Labour members . Fiona Twycross, a Labour London Assembly member, warns that, at the current rate of progress, it will take "450 years for all workers to be paid a living wage in London".

The CBI – representing employers’ views - praised the Labour leader for making the living wage a voluntary scheme rather than mandatory but warned that not all employers could afford to pay it. The Conservative party condemned the plans as unaffordable and unworkable, and pointed out that even Ed Balls, Labour's shadow chancellor, has been previously against the idea when it was first raised by Mr Miliband in the 2010 Labour leadership contest. Mr Balls said at the time that the policy would require "a substantial extra cost either to the Exchequer or to business".

Matthew Bolton of Citizens UK – the organisation that first began campaigning for the living wage in 2001 – called on employers to "stop and think" about workers being pushed into poverty.

Whatever the outcome of the next election, there are many similarities in the arguments being heard now and those heard when the minimum wage was legislated. Once the living wage becomes law, whenever that may be, most people will forget the rhetoric and will believe that it is only right and proper to define and pay a realistic living wage.

IMF concern for Britain and economic recovery

The International Monetary Fund (IMF) is concerned that Britain’s reliance on credit cards and loans could stunt economic growth and put the past five years of recovery in jeopardy. The UK is currently on a warning list of countries that would be vulnerable to an economic crunch and the UK now has one of the highest household debt figures in the developed world.

Published on 17 Apr 2015 by Paul Anderson Riley

Full Article

UK economic growth rises to its highest rate since 2006

The UK economy expanded at a faster pace than expected last year, giving the coalition government a welcome boost ahead of May’s general election.

Published on 7 Apr 2015 by Simon Hadley

Full Article

UK inflation rate falls to zero in February

The rate of inflation hit 0% in February - the lowest reading since records began in 1988 according to the UK’s mechanism for recording inflation, the Consumer Prices Index (CPI). In January, the CPI recorded a reading of 0.3% and analysts expected it to drop to 0.1% in February. However, a continued supermarket price war, low oil prices and cheaper toys and books attributed to the greater than expected decrease.

Published on 26 Mar 2015 by Tom Line

Full Article

Wealthy people live longer, healthier lives

Women living in more wealthy areas can expect to see an additional healthy lifespan of almost 20 years to those living in deprived areas, research has found.

Published on 10 Mar 2015 by Kelly Luff

Full Article

Household income has returned to pre-recession levels

Household incomes are “finally strengthening” according to the Institute for Fiscal Studies (IFS), in spite of the slowest recovery post-recession in recorded history.

Published on 6 Mar 2015 by Ben Tumilty

Full Article

UK wages predicted to rise above inflation

For the first time in eight years we’ll see our wages rise above inflation, according to a study. The Ernst & Young ITEM Club report has predicted that there will be a pick-up in pay growth to 1.9% in 2015, amid low inflation.

Published on 24 Feb 2015 by Kelly Luff

Full Article

Global debt rises to $199tn

Global debt has risen by $57tn since 2007, a new study has found. The McKinsey Global Institute research found that the current worldwide debt stands at $199tn, the equivalent of 286% of GDP. Government debts are the single biggest contributor of the increase, with government indebtedness increasing by $25tn.

Published on 9 Feb 2015 by Kelly Luff

Full Article

UK unemployment continues to fall

Unemployment across the UK has fallen to its lowest level for more than six years. In the three months of September through to November 2014 the number of people out of work fell by 58,000 to 1.91m. Figures from the Office for National Statistics (ONS) show that the unemployment rate now stands at 5.8% whereas it was 7.1 % the same time last year.

Published on 23 Jan 2015 by Tom Line

Full Article

Credit unions as a viable alternative to payday lenders

A new cap on payday loans was introduced in the New Year, meaning that all short-term credit will now capped at a daily rate of interest at 0.8%. Default charges cannot exceed £15 and the maximum amount paid back will not exceed twice what was borrowed.

Published on 20 Jan 2015 by Rebecca Stains

Full Article

Falling inflation due to food and petrol prices

A fall in petrol prices and reducing supermarket bills has seen the UK inflation rate fall to the lowest level since records began in 1989. In November 2014 the Consumer Price Index (CPI) measured inflation at a rate of 1%, falling to half of this in December 2014 (0.5%). The CPI, the government’s preferred measure of inflation, has only been at 0.5% once before in May 2000. A fall to 0.7% was expected by economists but the fall to 0.5% took the city by surprise.

Published on 16 Jan 2015 by Paul Anderson Riley

Full Article


We are rated number 1 for customer service on