Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.



Why Your Credit Report is Like A Financial Dating App

Posted by Jamie Mackenzie Smith in Credit Reports on 5 December 2018

We’ve spoken in the past about the link between a higher credit score and your romantic prospects, but the two topics might be even closer together than you think. That’s thanks to an emerging trend of dating apps that put a greater emphasis on your dating history in order to help potential future dates better assess whether you’re what they are looking for.

If the idea of using past experiences to try and predict future behaviour sounds familiar, that’s because it’s exactly what lenders do when they calculate your Credit Score.

How does it work?

Apps like Pair, Do I Date and Once bring the user rating approach to online dating, meaning your likelihood of meeting up with other users is going to be based at least in part on what other people have said about having been on a date with you in the past.

Dress well, tidy yourself up a bit and keep your opinions about Brexit to yourself and you’ll probably earn a positive rating. Turn up in an instant noodle-stained t-shirt, hair looking decidedly off-fleek and bring every conversation back to the 1981 Fisheries Act and… well, you get the idea.

The idea of algorithmically matching users together is nothing new, but rather than asking users to answer a seemingly endless series of questions about whether they’re a dog or a cat person, their pasta shape preference, or if they’d ever consider dating someone that irons their jeans, the score is based on experiences they’ve had with other users on the site.

This seems like a pretty innovative way of matching people, but in the world of Credit Reporting this is how it’s always been done, with your Credit Rating largely being attributed to lenders sharing details of their experience with you (both positive and negative) for other potential ‘matches’ to see.

In simple terms, making sure you pay all your credit agreements in full and on time while being registered on the Electoral Roll is the credit equivalent of choosing a good restaurant, being a good conversationalist and being modern enough to split the bill – you’ll be more likely to be appeal to other lenders/daters in the future.

What are the effects of a good or poor rating?

A string of five-star date ratings means that other users might feel safer or more open to the prospect of meeting you, whereas a low rating (or no rating at all) and people might take a bit more convincing before they’ll meet with you.

Having a low score doesn’t automatically mean you’re out of luck though - what turns off some people might work for someone else, and while not all people will share the same wants and needs, there’s almost certainly someone out there that’s a perfect match. Some people might be specifically looking for someone that dresses down, is a bit shy and feels the need to pick up the tab

It’s exactly the same way with credit applications: just because you’ve been turned down by one lender doesn’t mean you’ll have no luck elsewhere. Each lender has their own scoring criteria and is looking for something different in a borrower, and it could be the case that even if you’ve got a few late payments littered across your Credit History, you’re still going to appeal to some.

How can I improve my chances?

To improve your chances either with lenders or on dating apps in the future, what you do now will go a long way to ensuring long terms success.

When it comes to dating, it might be best to just be yourself if you’re looking for a long-term relationship but a few polishes here and there can’t hurt in terms of putting yourself in the best possible light.

When it comes to your Credit Rating, there are always steps you can take to make yourself more appealing to potential lenders. The exact action you might need to take will depend on what’s held about you – and the only way to know that is to check your Credit Report for yourself.

If you haven’t already, you can try checkmyfile free for 30 days and see your Credit Report based on data from all four UK Credit Reference Agencies. After the trial, it’s £14.99 a month.

The moral of the story is if you want to prosper in credit or in love, your actions past and present will go a long way towards ensuring a long and happy relationship in the future.

How to separate your Credit Report from an ex-partner

Separating your Credit Report from an ex-partner or spouse is easier than most people initially think. You might be wondering exactly how another person ends up recorded on your Credit Report, whether they are damaging your Credit Score, and if there’s anything you can do to remove them.

Published on 8 Apr 2020 by Sam Griffin

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How Your Phone Contract Affects Your Credit Report

Some people only really consider their Credit Report and the information it contains when they’re about to apply for a traditional form of borrowing, such as a credit card, loan or mortgage. That's why for some it can come as a bit of a surprise to learn that many of the same checks are involved when attempting to take out a mobile phone contract.

Published on 6 Apr 2020 by Tom Magor

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Guide to Financial Associations

It's not uncommon for someone checking their Credit Report for the first time to notice information that’s out of date or simply inaccurate – but by far one of the most frequent offenders for this is the record of a Financial Association.

Published on 24 Mar 2020 by Sam Griffin

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Can Right to Erasure Get Rid of Bad Credit History?

General Data Protection Regulation (GDPR) was introduced on 25 May 2018 and, unless you’ve managed to avoid the internet and checking your emails completely since then, you’re likely to have been bombarded with messages from nervous sounding websites updating their privacy policies.

Published on 5 Mar 2020 by Jamie Mackenzie Smith

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Will checking my credit report affect my credit score

Does checking your Credit Report lower your Credit Score? This a question we’re regularly asked, especially as the importance of Credit Reports is becoming more widely understood. The question seems to be based on a simple idea: when someone else checks your Credit Report, it damages your Credit Score, so it must also be true when you check it yourself. Thankfully, this is far from the truth.

Published on 26 Feb 2020 by Kelly Luff

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How to remove Financial Associations

A Financial Association is another individual with whom you’ve had some financial connection – usually a spouse or partner or family member. Once a Financial Association has been created, it will remain on your Credit Report indefinitely, until you manually request to have it taken off.

Published on 24 Feb 2020 by Sam Griffin

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Other names on my Credit Report

Your Credit Report is a detailed record of your financial history – one that is central to all sorts of major life events, like applying for a mortgage, a new car, or even a job. Unexpectedly finding another person’s name on your Credit Report can therefore understandably cause a bit of a shock.

Published on 19 Feb 2020 by Sam Griffin

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The Advantages of a Multi-Agency Credit Report

These days your Credit Report can be checked for any number of reasons throughout the year, including background checks during job applications, landlord checks and even from insurance or utility providers when you shop around for quotes.

Published on 14 Feb 2020 by Paul Anderson Riley

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Disputing a Late Payment or Arrears Marker on your Credit Report

Many of us have been there – we have too many things on our mind so we may have missed a payment on our credit card or loan. But what happens when you check your Credit Report and spot a late payment or case of arrears that you know aren’t correct? Where do you stand and what can you do to rectify the error?

Published on 7 Feb 2020 by Kirstie Brown

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Why do organisations share my personal data?

You may have seen recently that Lewisham and Greenwich NHS Trust has been sharing patient data with the Credit Reference Agency, Experian.

Published on 4 Feb 2020 by Sam Griffin

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