Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

The Importance of Proving Stability to Lenders

Posted by Sophie Regester in Personal Finance on 15 March 2019 - Sophie is a Senior Credit Analyst at checkmyfile.

In addition to the key roles that your Credit History and Affordability play in determining whether or not you will be accepted for credit, we regularly talk about the importance of being able to demonstrate your ‘stability’ to potential lenders.

The less likely your circumstances are to change in the future, the more confident a lender can be that your Credit Rating and ability to repay any borrowing won’t change dramatically either, which makes it an important part of whether or not you’re likely to be accepted.

Building up this picture can take a bit of time and patience on your part as lenders will like to see this over an extended period, but it’s time well-spent and requires little effort.

Maintaining bank accounts

One way you can show stability to lenders is by approaching them with a bank account that you’ve held for several years.

Holding an account of any type for a long period of time usually indicates that both the customer and the provider are happy with the agreement and as such neither has sought to close the account. Not all credit providers will necessarily take the same approach and some will only see this information favourably if there’s evidence you have actually used the account regularly over a long period.

Our 2018 Banking & Credit Card survey recently revealed that more than 44% of people polled have stayed with their same bank for 10 years or more so it shouldn’t be a problem for many: provided you’ve been with your bank for at least a couple of years, this is likely to be seen favourably by lenders.

Address & Electoral Roll Listing

If your Credit Report shows that you have stayed at one address consistently for a good period of time, a lender can be more confident that it will be easier to contact you should it need to – for example if it needs to start legal proceedings if you have difficulty with repayments.

This information can be given further credence if you are also registered to vote at this address. Lenders see an Electoral Roll listing as a good way of verifying that you actually live at the address you’ve provided. The longer you’ve been registered to vote at an address, the more reliable this information becomes and the more stable you appear.

There are plenty of legitimate reasons why people may move house frequently or have no fixed address (such as overseas members of the armed forces) but it is still important to register to vote as soon as possible after moving. If this falls between annual updates, the Rolling Register will ensure that your Credit Report is updated as soon as possible. Even after registering, it can take a couple of months for your information to be updated.

As well as taking steps to ensure you re-register as soon as possible after moving, it again comes down to timing. Once you have moved house, try and give it a little while for the information on your Credit Report to move with you before applying for credit, which will make it much easier for prospective lenders to assess your Credit Report.


While information relating to employment isn’t included on your Credit Report, some applications for credit will ask for how long you’ve been in your current job as a factor in calculating your overall stability. If you have worked for the same employer for several years, the implication is that you have a steady source of income that isn’t likely to be disrupted any time soon.

This is seen as an important element when applying for a mortgage in particular, and some mortgage providers will only offer a mortgage to those that have been in their current job for three years or more. This will vary between lenders, but most will want to see that you’ve held your current position for at least a few months before applying.

Again, change isn’t a bad thing but be careful with the timing so that you don’t switch jobs immediately before a big event like a mortgage application.

In summary

On their own, it’s unlikely that any one of these things will make or break your application for credit, but combined with a good credit history, making sure you have the correct information on your Credit Report and that you can afford repayments, stability can certainly help your chances of being approved.

If you haven’t already, you can try checkmyfile FREE for 30 days , then for just £14.99 a month afterwards, which you can cancel online, by phone or by email. You’ll find the UK’s most detailed Credit Report, with data from all four UK Credit Reference Agencies, all backed up by top-rated customer service.

Changing name after marriage

Once the wedding ceremony is finished, you’re probably exhausted; excited to enjoy your honeymoon; dive into the wedding gifts; and prepare to send out seemingly thousands of thank-you cards to distant relatives. It’s easy to delay some of the less exciting activities, like contacting your lenders to give them your new name, but is it worth putting it off? Should your Credit Report lie at the bottom of your list of priorities? Not if you plan on applying for literally any type of credit with your new spouse.

Published on 20 Aug 2020 by Kirstie Brown

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Why Is My Loan Balance Wrong On My Credit Report?

One of the most important parts of your Credit Report is your repayment history. Your reported credit accounts will be detailed here, showing how you’ve managed them, as well as any outstanding balances. This account repayment information typically goes back about six years, and will be assessed by lenders during a credit check – helping them come to an informed and responsible lending decision.

Published on 12 Aug 2020 by George Coburn

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Default Notices could be sent to consumers, even where a payment holiday is in place

Consumers across the UK could be set to receive intimidating ‘Default Notices’ in the post, even though they have opted to take an FCA and lender approved payment holiday.

Published on 11 Jun 2020 by Richard Catlin

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Why a good Credit Rating is a bit like a VIP theme park pass

Getting approved for a new credit card or loan could be about to get more difficult, as lenders tighten their belts in response to the coronavirus pandemic.

Published on 20 May 2020 by Richard Catlin

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Virtual House Viewings for the self isolating home hunter

Virtual house viewings are soaring in popularity among house buyers as the UK government brings in tough measures to curb the spread of Covid-19. Among these changes is a shift towards reducing the size and number of social gatherings and a requirement for people to only leave their homes if absolutely necessary. Entire industries are entangled in the coronavirus’ grasp and these protective measures, while rightly designed to diminish the impact and spread of the virus, will inevitably have a knock-on effect that goes way beyond socialising.

Published on 14 Apr 2020 by Sam Griffin

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Can you still get a credit card during coronavirus?

Credit cards are increasingly in demand as the coronavirus pandemic develops across the world. Since the start of March, UK Googlers have been searching for ‘credit’ at rapid rate and it’s no surprise why. Workers across the country are finding their employment and income uncertain amid the financial challenges posed by Covid-19. Many will inevitably lean on credit and financing for a little more purchasing power during this period of uncertainty.

Published on 7 Apr 2020 by Sam Griffin

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Statutory Sick Pay: What you can get

Recent health concerns in the UK are starting to worry workers – and that’s putting it mildly. Pandemics and tumbling stock prices are rarely good for business and, where businesses struggle, often so to do the personal finances of workers. But what happens if you fall ill in the middle of all this?

Published on 19 Mar 2020 by Sam Griffin

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Lloyds and Nationwide to offer coronavirus mortgage payment holidays

Lloyds Banking Group – which includes Bank of Scotland and Halifax – is just one lending organisation that’s offering to help ease financial pressure on customers impacted by the recent coronavirus (Covid-19). Mortgage payment holidays are the most talked about measure, but there’s a host of other measures for renters and credit card customers too. Worries over debt repayments are understandably widespread, as the virus continues to damage not just the health of workers across the UK but businesses and share prices overall.

Published on 19 Mar 2020 by Sam Griffin

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Everything you need to know about buy now pay later

One of the latest trends in retail is the growing popularity of buy now, pay later schemes. The premise of buy now, pay later is exactly as it sounds, allowing shoppers to delay and stagger payment for a product that they can take home immediately.

Published on 2 Mar 2020 by Andrew Brown

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Child maintenance court records to show on your credit report

Since March 2015, The Child Maintenance Service (CMS) has been sharing information with the UK’s Credit Reference Agencies. This means missed Child Maintenance payments can be flagged up on a late payer’s Credit Report, potentially harming their Credit Rating and making a successful credit application – whether a mortgage, credit card, or loan to name a few – even more tricky.

Published on 20 Jan 2020 by Kirstie Brown

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