Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Getting divorced?
Make sure your
finances split too

Financial associations don't end
automatically when a relationship ends

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  1. Check data from four Credit Reference Agencies, not just one
  2. Discover how divorce or separation can impact your Credit Score
  3. See how all your Financial Associations are being reported
  4. Find out how someone else’s Credit Rating could affect your own
  5. Remove out of date Financial Associations quickly and easily
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See how your payment history is reported, your Electoral Roll status, any Court information and loads more besides

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We'll check for all addresses connected to you, and any alternative versions of names recorded on your Credit Report

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Even after you have successfully removed any Financial Association that is no longer applicable, monitoring your Credit Report can help to ensure that your Credit Rating is as strong as it can be.

Check for errors, see when new accounts are opened or closed and ensure that your payment history is recorded correctly – plus much more.

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One less thing to worry about after divorce

The quickest and easiest way to dispute any inappropriate Financial Association, straight from your Credit Report. We’ll contact the relevant Credit Reference Agency on your behalf, raise the dispute and keep you informed of progress every step of the way.

Customer service built around you

We know that divorce is a sensitive subject. You'll find our Freephone number all over the site and calls are answered by our team of Professional Credit Analysts. Prefer email or Secure Message? No problem - we'll get back to you in no time at all.

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