Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Debt Indigestion Remedies

You are living on the edge, but you don’t have any late payments or defaults on your Credit report yet.
You still have time to use your good credit standing to get cheaper credit.

Reduce Your Outgoings

  1. Move to cheaper lenders, go for 0% introductory deals to save even more and always remember to close your expensive card accounts to avoid the temptation of using them in future.
  2. Using your budget plan, add up all your credit cards and think about taking out a loan to consolidate them. Average credit card rates are 17% and average loan rates just over half that level, so significant savings are possible.
  3. Before you apply, check your Credit Report to make sure that it is error free so you have the best chance of success.
  4. If your card debt is over £10,000, apply for two loans of half the amount you need - each lender will think you are shopping for credit and you'll have a better chance of success applying for smaller loans.
  5. Try to keep your loan term as short as you can. Repayment over 3 or 4 years is best if you can manage it. Don't be tempted to extend the term beyond 4 years just to save a few tens of pounds in the monthly repayment, the increase in the total cost of credit will be disproportionate.
  6. If you have a mortgage and have some equity in your property, think about remortgaging and consolidating your card and loan debt to a new mortgage. A new mortgage company will probably give you the best deal. Try to locate a specialist Independent Financial Advisor who has a lot of experience, and who works with debt-stressed people.

Don't Miss Our Less Extreme Suggestions

  1. Browse the suggestions for those with Short Term Problems to see if there are any that might help you free up some money, make savings, or increase your income.