Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Endowment Policy

What is an Endowment Policy?

An Endowment Policy is a type of life insurance cover that pays out in full if you die during the term of the policy, or upon a set future date. Used in conjunction with Endowment Mortgages. The policy is an investment plan that you usually pay into each month. Your money is invested in shares or bonds for example, with the aim of making it grow enough to pay off the original loan when the mortgage term ends.

The endowment policy is set up to grow enough to repay the amount borrowed at the end of the mortgage term, based on projection. As the policy is linked to investment market growth it is not guaranteed to pay off the mortgage at the end of the term, although if investment performance is strong it may pay out considerably more. The policy will also include a life assurance element which provides life cover for the total amount of the loan.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.

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