Gone Away Information Network (GAIN)

What is the Gone Away Information Network (GAIN)?

The Gone Away Information Network (GAIN) is a trade organisation that shares details of customers who have had statements and other correspondence returned undelivered by the Post Office, marked ‘gone away’.

Credit Reference Agencies and lenders who are members of this network share information on customers who have moved home and left behind a credit account, such as a credit card which is at least 30 days in arrears, without giving their lenders a forwarding address. This information can include both the address the customer has moved from and any address the customer has since been traced to. This information is only available to other organisations who are members of GAIN.

Credit Reference Agencies may be told about any other names you have been known by, or any financial associations you have had, such as joint county court judgments or joint accounts, and your file will show who gave them the information.


Q: How does it affect my credit file?

A: Having a GAIN marker on your credit file might make it more difficult to get credit because to lenders it looks like you’ve moved address to avoid past debts.

Q: How long will a GAIN marker appear on my Credit Report?

A: The information will stay on your Credit Report for six years unless you can prove that it was put there in error, in which case you can dispute the marker with the Credit Reference Agency reporting it.

How can I check for GAIN markers?

A: You can see any active GAIN markers by checking your Credit Report. If you haven’t already, you try checkmyfile FREE for 30 days, then for just £14.99 a month afterwards.

.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
keyboard_arrow_left

keyboard_arrow_right

We are rated number 1 for customer service on