Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Lien

What is Lien?

A Lien is a form of Security (Collateral) that is sometimes used when taking out a loan. The Lien is the lender’s right to sell the collateral should the borrower fail to make repayments in an attempt to recoup their losses.

In legal terms, the owner of the property (the borrower who grants the Lien) is referred to as the Lienor and the person who has the benefit of the lien (the person granting the loan and accepting the security) is referred to as the Lienee. When a loan is fully paid off, ownership of the lien is handed over to the owner.


Q: Is lien the same as a mortgage?

A: In a sense: the mortgage will include a Lien on the property that you have taken the mortgage out on, granting the lender the right to repossess the property should repayments not be made.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.

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