Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.


What is a P60?

A P60 is a statement given by an employer in April after the end of the previous tax year. It shows how much you were paid for that year and how much tax you’ve paid on it. They can also be used by underwriters to verify that your stated income is correct.

A P60 form is the end of year certificate for pay and tax deducted under PAYE (Pay As You Earn). It shows an employee`s total amount of pay for income tax purposes, along with how much has been deducted in tax, National Insurance and other deductions over the tax year.

If your employer doesn't give you a P60 at the end of the tax year, you can ask for one if you need to complete a Self-Assessment tax return, however by law they must be issued by the 31st of May. This can be used to claim back any tax you've overpaid or to apply for Tax Credits. You may also need it as proof of your income if you apply for a loan or a mortgage - so it`s important to keep all your P60s safe. If you've lost your P60 your employer can issue you with a duplicate - but this must be clearly marked as being so.

Q: Where can I find my P60?

A: Your employer issues them, so you may be able to request a copy from them if you cannot find the original.

Q: What is a P60 used for?

A: A P60 is primarily used to prove that tax has been paid for that year. More practically, it can be used when you’re applying for a mortgage if you’ve asked the lender to take annual bonuses into consideration as part of your annual income.

Q: When do they get issued?

A: They are issued towards the end of that tax year (5th of April).

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.