Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Article by Barry Stamp - 4th January 2018

Update Your Credit Reports When You Want

If you’re an active checkmyfile subscriber you can update your Credit Report as soon as a new one is ready by using the update button which appears at the top of your browser window when you log into checkmyfile.

Updating your checkmyfile report

Credit Reports for subscribers were once refreshed automatically when you logged in, if the previous Credit Report was more than 31 days old. You can now refresh your information as soon as you log in, so you can be sure you're getting the most up to date data from all four of the UK's leading Credit Reference Agencies.

For customers waiting for an error to be corrected, or for a Notice of Correction to appear on a specific agency Credit Report, or for an adverse credit or fraud entry to expire, the exact timing of the ‘refresh’ is crucial. The update button enables you to get a new Credit Report exactly when you need it, as long as your last report is more than 31 days old.

Our subscription service enables you to keep an eye on all your Credit Reports, offering unbeatable value.

The latest info from the UK's leading credit reference agencies

checkmyfile gives you unlimited access to your full Credit Reports held by Equifax, Experian and TransUnion, together with your public Credit Report held by Crediva. You can try checkmyfile free for 30 days then for just £14.99 per month if you don't cancel, which you can do at any time.

Subscribers are able to monitor for identity fraud, track how your credit rating changes over time, and check that all of the information is correct.

Find out more about our Credit Reports.

The UK's First Provider Of Online Credit Reports

Launched 21 Years, 35 Million Credit Scores & 8 Million Credit Reports Ago

The UK's First Provider Of Online Credit Reports

Article by Paul Anderson-Riley

16th September 2020

How To Download And Print Your Credit Report

There are several different reasons you might need to print or share a copy of your Credit Report, such as assisting a mortgage advisor during an application, showing a specific entry to a lender, or even just to keep a physical copy for your personal records.

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Article by Tom Magor

24th January 2020

Am I On The Electoral Roll? How To Find Out

With the recent conclusion of the Electoral Register’s annual update, it’s vital that you ensure your Electoral Roll information has been added correctly to your Credit Report.

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Article by Jamie Mackenzie Smith

7th November 2019

Do I Have a CCJ? How To Find Out

If you have a County Court Judgment (CCJ) in your name, it can have a serious impact on your Credit Score and ability to borrow for the entire time it is active, as well as potentially affect the outcome of the checks carried out by prospective employers, landlords and insurers.

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