Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Article by Sam Griffin - 18th September 2020

What Landlords, Employers And Lenders See On Your Credit Report

Your credit report is likely to be viewed many times during your life - often at key moments. While you might expect this when you’re about to apply for a mortgage or a car loan, it may also be checked by a prospective landlord or employer, and just like lenders, there are some key pieces of information they’re looking for that can make or break your job application or property rental.

It’s therefore vital that you know how each group is likely to assess you.

You can see your credit file as it appears to landlords and lenders with all the details included in your checkmyfile credit report.

If you haven't already, you can try checkmyfile FREE for 30 days, then for just £14.99 a month after. You'll get complete access to the UK's most detailed credit report, and professional support if required.

What do lenders see?

Lenders are perhaps the most frequent viewers of credit file information. They will assess your entire credit report when considering any application for borrowing, which crucially includes a record of how you’ve managed credit accounts with other lenders in the past.

Payment history

Your report holds credit payment history for the past 6 years; that means if you’ve had any kind of loan, mortgage, credit card or other form of finance in that time, it will be recorded here. Lenders look for this information in particular because it shows them whether you have made payments on time, any late payments or serious arrears, and the amount of borrowing you have (as well as associated credit limits) - all of which shows them how reliable and loyal a customer you may be.

As long as an account remains open it will be reported on your credit file, and is generally updated once a month. If accounts have been open longer, then only the last 6 years of payment information will show. Adverse information is generally removed automatically after six years, so doesn’t have a negative impact forever.

Data sharing like this is operated under something known as the Principles of Reciprocity – essentially only those organisations that share information about how you manage credit accounts is allowed to access it. This means that people such as private landlords won’t be able to see the same level of detail.

Bank accounts that are not related to credit agreements (such as basic debit accounts or savings accounts) do not appear on your credit report so cannot be seen by lenders. For that reason you may have to volunteer information about your annual salary and monthly outgoings when you apply for finance.

Financial associations

Any financial associations you have will also be visible to lenders. A financial association is an individual with whom you’ve applied for a joint credit agreement – like a joint bank account or mortgage. These individuals can have a direct impact (both good and bad) on your own ability to get credit.

This means that, if a lender sees negative information on your associations’ credit files, it could reflect poorly on you. Conversely, if your association has a great credit history, this can work in your favour. To be safe, it’s a good idea to check your credit report and remove any financial associations (known as financial disassociation) that are incorrect or no longer relevant.

Other credit applications

Often referred to as footprints, any recent credit applications will also show up when lenders perform a credit check.

There’s a popular misconception that says too many searches can harm your overall credit score and put off potential lenders. While there’s an element of truth in this, it’s only natural that borrowers will want to shop around for the best deal, with many lenders only offering a final APR after conducting a credit check. Unless you made an unusually large number of applications in a short amount of time, which could trigger a potential fraud warning, you are unlikely to be turned down for credit as a result of this.

Searches can also show in relation to things like identity checks, insurance applications and you accessing your own credit report. These will not impact your ability to get credit.

Electoral Roll status

Lenders can also see your Electoral Roll status, which is publicly available information. Your Electoral Roll status is hugely important to your credit file, as it’s seen as evidence that your most recent address is still your current one, so if money does have to be recovered, they know where to start. If the Electoral Roll information is wrong or missing at an agency, this could impact on your ability to get credit.

If you’re not showing up as registered to vote on your credit report, it could either mean you’re not registered to vote or that the credit reference agencies are not reporting your electoral status correctly. You can find out if you’re registered to vote by contacting your local council.

Court information

Another significant part of a credit report is recorded court information, which like your electoral status, is also publicly available. Any record of a County Court Judgment or insolvency (even if it’s reflected as settled/discharged) will severely impact a lender’s perception of your credit worthiness because they indicate past credit management issues and therefore risk.

Lenders can find this information by going to one of the three main UK credit reference agencies: Equifax, Experian and TransUnion which in turn take information from organisations such as Registry Trust.

What can landlords see?

Landlords also routinely run checks on potential tenants but, unlike with lenders, the information available to them is purely public – this means that credit account history (credit cards/loans etc.), financial associations, and past credit applications will be hidden from them. These are called “soft-searches” and are used regularly by landlords, employers and insurance companies.

Why do they search my credit file?

Landlords want to know that the person they’re letting into their property is who they say they are; they can do this, which is corroborated by checking your Electoral Roll status at current and previous addresses lines up with what you’ve provided.

What can employers see?

In the past, credit checks carried out by employers were mostly reserved for roles in the financial sector, but increasingly jobs in other sectors have become subject to them. Like the checks carried out by landlords, this is usually a soft search, which only shows your publicly-available information.

For most employers they will use a credit search simply to verify that you are who you say you are, though court information may also be of interest. A recent insolvency, bankruptcy or CCJ could be seen by an employer as an additional cause of stress which could distract from your working responsibilities. Most employers would likely be open to a dialogue about the circumstances leading to this however, and few are likely to turn you down solely for this information being present without wanting to discuss it with you first.

Your address (and in some cases, previous addresses) are likely to be verified as well, and although this information not matching up to your report is unlikely to cost you the job, you can always check ahead of time that this information is being reported correctly by all four agencies to save the embarrassment of telling your potential new employer that you just never got around to updating your bank address or registering to vote.

Can an employer see my credit score?

No. Employers running soft/enquiry searches will not be able to see your credit score. For the few employers that run a full search, your score should not affect the outcome of your application, though factors that can contribute to a lower score (such as fraud alerts or CCJs) may do.

When is a ‘full search’ run?

While less common than soft searches, full searches may be used for jobs in the financial sector, or that will involve working closely with sensitive data. A full search is used to show evidence of your credit agreements as this can be used to assess whether an applicant is under severe financial stress, and therefore more of a fraud risk.

Before running a credit check on you, your potential employer will need your permission to do so - you have the right to deny this request, but this may not be a popular decision and could end up costing you the job.

To make sure you’re in good stead with employers, lenders and landlords when they check your credit report, you can make sure you stand your best chance by checking all of the information being reported on you by the credit reference agencies is correct and up-to-date.

You can view your credit report online and see everything there is to see with checkmyfile. If you’re not already a member you can sign up FREE for 30 days and then £14.99 a month.

The UK's First Provider Of Online Credit Reports

Launched 20 Years, 35 Million Credit Scores & 8 Million Credit Reports Ago

The UK's First Provider Of Online Credit Reports

Article by Paul Anderson-Riley

16th September 2020

How To Download And Print Your Credit Report

There are several different reasons you might need to print or share a copy of your Credit Report, such as assisting a mortgage advisor during an application, showing a specific entry to a lender, or even just to keep a physical copy for your personal records.

Read More

Article by Tom Magor

24th January 2020

Am I On The Electoral Roll? How To Find Out

With the recent conclusion of the Electoral Register’s annual update, it’s vital that you ensure your Electoral Roll information has been added correctly to your Credit Report.

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Article by Jamie Mackenzie Smith

7th November 2019

Do I Have a CCJ? How To Find Out

If you have a County Court Judgment (CCJ) in your name, it can have a serious impact on your Credit Score and ability to borrow for the entire time it is active, as well as potentially affect the outcome of the checks carried out by prospective employers, landlords and insurers.

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