Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Article by Richard Catlin - 17th July 2020

Will I Be Credit Checked If I Remortgage?

There is, at least in practical terms, a big difference between getting a mortgage to help move house and remortgaging to get a better deal on your current property.

Moving house is widely acknowledged as one of the most stressful things you can do – and that’s without the added complications that a global pandemic throws into the mix. Remortgaging on the other hand doesn’t require you to leave the sofa, and in some cases, won’t even involve a credit check.

But what determines whether a lender will dig into your Credit Report when assessing a remortgage request?

There are a few considerations that help answer that question.

The first is whether you are looking to remortgage with your existing lender or switch to another provider. If you are looking to stay with your existing lender and not increase the amount you currently pay each month, in most cases, the lender won’t assess your Credit Rating again (it will have done this when you first took out the mortgage). Similarly, you shouldn’t have to produce things like wage slips or bank statements – the lender will basically assume that (as long as you’ve made payments on time so far) where nothing is really changing in terms of how much you’re paying each month, your ability to pay won’t change either.

It’s important to state that the impact of Covid-19 on jobs, the housing market, and the economy in general is likely to be felt for many years, so lenders may introduce new assessment criteria, but at the time of writing, simply moving existing borrowing and term to a new product with your existing lender shouldn’t involve your creditworthiness being scrutinised.

There are two main situations where you will be credit checked when remortgaging, though.

When will my Credit Report be checked during a remortgage?

Even if you stay with your existing mortgage provider, if you decide to alter the amount you repay each month, the term, or the amount you’re borrowing, it is likely that your ability to repay will be reassessed. That’ll mean a check on what’s currently held at one or more Credit Reference Agencies, a detailed look at your income and expenditure and the need to provide supporting documents. Even if your monthly repayment goes up by a penny, it will probably be enough to trigger the extra checks.

Even when you’re staying with your existing lender, the fact that you are changing the amount you’re borrowing or repaying each month means that it will want to assess your ability to meet payments on time.

The other situation where you will definitely be credit checked is where you switch your existing mortgage balance to a new provider.

Given that this lender is unlikely to know what sort of customer you’re likely to be, it’ll start from the beginning and assess your ability to meet the scheduled payments. This will definitely involve a credit check and given the size of the borrowing will likely dig into as much information as possible – looking at what’s held by at least two, if not three Credit Reference Agencies. Should it find anything awry at any of those data sources, it could curtail the application.

Much the same as with a new mortgage application, it’s important to consider what will be checked as far in advance of applying as possible. Even using a service like checkmyfile, where we can dispute incorrect information on your behalf directly with all relevant agencies, it can still take a number of weeks for any change to take place. It’s no good waiting for your fixed term to come to an end before you think about checking, you need to make sure everything is correct before you’re ready to speak to your lender.

Even if you do think you’ll avoid a credit check when you remortgage, it pays to check what’s held for yourself to make sure it’s all as it should be.

How do I check my Credit Report?

You can see what’s held about you at all four Credit Reference Agencies – Equifax, Experian, TransUnion and Crediva – with checkmyfile. You can try us free for 30 days, and then £14.99 a month. You can cancel online easily at any time.

You’ll be able to see what a typical mortgage lender will see, and get speedy, expert help should you need it via our team of professional Credit Analysts. You’ll save time, and potentially a whole lot of stress.

The UK's First Provider Of Online Credit Reports

Launched 20 Years, 35 Million Credit Scores & 8 Million Credit Reports Ago

The UK's First Provider Of Online Credit Reports

Article by Paul Anderson-Riley

16th September 2020

How To Download And Print Your Credit Report

There are several different reasons you might need to print or share a copy of your Credit Report, such as assisting a mortgage advisor during an application, showing a specific entry to a lender, or even just to keep a physical copy for your personal records.

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Article by Tom Magor

24th January 2020

Am I On The Electoral Roll? How To Find Out

With the recent conclusion of the Electoral Register’s annual update, it’s vital that you ensure your Electoral Roll information has been added correctly to your Credit Report.

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Article by Jamie Mackenzie Smith

7th November 2019

Do I Have a CCJ? How To Find Out

If you have a County Court Judgment (CCJ) in your name, it can have a serious impact on your Credit Score and ability to borrow for the entire time it is active, as well as potentially affect the outcome of the checks carried out by prospective employers, landlords and insurers.

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