Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Are You On The Electoral Roll?

Credit files once consisted only of a copy of the Electoral Roll, linked up with court records, so it's no surprise that it is still used as an 'index' record - the hook upon which most other data is filed away. So if lenders can't find you listed on the Electoral Roll, many will assume - not always correctly - that they haven't found your full credit file.

Check Your Address History

Make Sure You're On The Electoral Roll

  1. Check your Electoral Roll status at Equifax, Experian, TransUnion and Crediva
  2. See whether you are listed on the marketing version of the Electoral Roll
  3. See your address history as reported by all four Credit Reference Agencies
  4. Identify any unexpected addresses linked to you
See Your Multi Agency Credit Report Free

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Try it FREE for 30 days, then £14.99 a month
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Compare what's reported

Check that the information reported by each Credit Reference Agency about addresses associated to you is correctly recorded

Check your status

See at a glance whether you are listed on the Electoral Roll with Equifax, Experian, TransUnion and Crediva

Professional help

If the address detail is incorrect, help from our professionally qualified Credit Analysts is a click away

See Key Changes At A Glance

See whenever information about an address has changed, such as when it has been reported as a linked address, or when you are added or removed from the Electoral Roll.

Presence on the Electoral Roll can make a significant difference to your Credit Rating with some lenders, so it's imperative to keep an eye on your Electoral Roll status.

A new linked address that you do not expect can also be a strong indicator of Identity Fraud.

See Your Multi Agency Credit Report Free

Try it FREE for 30 days, then £14.99 a month - cancel anytime

Try it FREE for 30 days, then £14.99 a month
Cancel anytime