Help Centre

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Showing 61 results

How do I notify the Insolvency Service that I have completed my IVA?

Guide

1 min read

Court Information

All you need to know about achievements

Guide

3 min read

Credit Report

Do credit applications appear on my credit report?

Guide

2 min read

Searches

What is the difference between an association and an alias?

Guide

2 min read

Associations & Aliases

I have a good credit score, so why was I declined credit?

Guide

3 min read

Credit Score

How do late payments show on my report?

Guide

2 min read

Payments & Borrowing

I’ve been a victim of identity fraud, what should I do?

Learn what to do if you’ve discovered that you’re a victim of identity fraud. Know where you stand with Checkmyfile.

Guide

3 min read

Fraud Alerts & Notices

What is a good credit score on Checkmyfile?

Guide

4 min read

Credit Score

What do the different types of Notice relate to?

Guide

2 min read

Fraud Alerts & Notices

Why have I dropped off the Electoral Roll during the annual canvass?

Guide

2 min read

Addresses & Electoral Roll

What type of search will I see on my credit report?

Guide

2 min read

Searches

How do I add a Notice of Correction to my credit report?

Guide

1 min read

Fraud Alerts & Notices

White polling card on navy background.

Why is it important to register on the Electoral Roll?

Guide

7 min read

Addresses & Electoral Roll

Why do I have government and insurance searches on my report?

Guide

2 min read

Searches

How do I update my Electoral Roll details during the annual canvass?

Guide

1 min read

Addresses & Electoral Roll

Black shield with cross on pink background.

Should I be worried about the Cifas fraud alerts on my credit report?

Guide

5 min read

Fraud Alerts & Notices

Files on beige background.

There’s an account on my credit report that I don’t recognise

Guide

3 min read

Payments & Borrowing

Why would I have an arrangement to pay on my report?

Guide

2 min read

Payments & Borrowing

Picture of a woman in a striped shirt

Why do I have multiple searches for the same credit application?

Guide

3 min read

Searches

When will my Electoral Roll registration show on my credit report?

Guide

3 min read

Addresses & Electoral Roll

What type of fraud alert will I see on my credit report?

Guide

2 min read

Fraud Alerts & Notices

How long does an Individual Voluntary Arrangement stay on my report?

Guide

2 min read

Court Information

How long does information stay on your credit report?

Guide

3 min read

Credit Report

The accounts in my insolvency are still showing on my credit report

Guide

1 min read

Court Information

What happens when you declare yourself bankrupt?

Guide

2 min read

Court Information

Factors that affect your credit score

Discover the main factors that impact your credit score. Learn how payment history, credit usage, and other elements affect your credit health.

Guide

3 min read

Credit Score

Black steps on yellow background.

How often is my credit report updated?

Guide

4 min read

Credit Report

Understanding payment markers on your Checkmyfile report

Guide

3 min read

Payments & Borrowing

Why is there no information on my credit report?

Guide

2 min read

Credit Report

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Does checking your own credit report affect your score?

Find out if checking your own credit report can affect your score and learn the difference between a hard and soft search.

Guide

3 min read

Credit Score

How do I allow Checkmyfile to use my device for verification?

Guide

2 min read

Getting Started

Two people on yellow background.

How do I remove a financial association that’s no longer relevant?

Guide

3 min read

Associations & Aliases

Why can’t I sign up with my hotel/hospital, uni, or barrack address?

Guide

1 min read

Getting Started

How can I dispute the CCJ information on my report?

Guide

2 min read

Court Information

What you need to know about County Court Judgments (CCJ)

Guide

2 min read

Court Information

5 steps to improve your credit score

Guide

4 min read

Credit Score

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How to save your credit report

Guide

2 min read

Credit Report

What credit can I get approved for?

Guide

2 min read

Credit Report

What is a credit score?

Guide

2 min read

Credit Score

Contact us

Guide

1 min read

Getting in Touch

What is the ‘open register’?

Guide

2 min read

Addresses & Electoral Roll

Trouble signing up?

Guide

1 min read

Getting Started

How do I sign up?

Guide

2 min read

Getting Started

What happens after cancellation?

Guide

3 min read

My Account

What is a Debt Relief Order (DRO)?

Guide

1 min read

Court Information

What are arrears?

Guide

2 min read

Payments & Borrowing

What happens when you default on an account?

Guide

2 min read

Payments & Borrowing

How do I dispute an address link?

Guide

2 min read

Addresses & Electoral Roll

The effects of a repossession

Guide

2 min read

Payments & Borrowing

What is a voluntary termination?

Guide

1 min read

Payments & Borrowing

What is an address link?

Guide

2 min read

Addresses & Electoral Roll

Does something look wrong?

Guide

2 min read

Credit Report

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How do I manage my subscription?

Guide

1 min read

My Account

What is the Electoral Roll?

Guide

2 min read

Addresses & Electoral Roll

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Do credit applications affect my credit score?

Guide

4 min read

Searches

How does credit utilisation affect me?

Guide

1 min read

Payments & Borrowing

How do I remove a financial association?

Guide

1 min read

Associations & Aliases

What to expect with the verification process

Guide

1 min read

Getting Started

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Linked addresses: why and how?

Guide

4 min read

Addresses & Electoral Roll

Not receiving our emails?

Guide

1 min read

Getting in Touch

Trouble logging in?

Guide

1 min read

My Account