Help Centre

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Showing 80 results

How do late payments show on my report?

Guide

2 min read

Payments & Borrowing

What do the different types of Notice relate to?

Guide

2 min read

Fraud Alerts & Notices

What happens when you declare yourself bankrupt?

Guide

2 min read

Court Information

What happens after cancellation?

Guide

3 min read

My Account

All you need to know about achievements

Guide

3 min read

Credit Report

What is the difference between an association and an alias?

Guide

2 min read

Associations & Aliases

I’ve been a victim of identity fraud, what should I do?

Learn what to do if you’ve discovered that you’re a victim of identity fraud. Know where you stand with Checkmyfile.

Guide

3 min read

Fraud Alerts & Notices

Why do I have government and insurance searches on my report?

Guide

2 min read

Searches

How do I update the credit reference agencies with my CCJ status?

Guide

1 min read

Court Information

When will my Electoral Roll registration show on my credit report?

Guide

3 min read

Addresses & Electoral Roll

The accounts in my insolvency are still showing on my credit report

Guide

1 min read

Court Information

Black steps on yellow background.

How often is my credit report updated?

Guide

4 min read

Credit Report

Understanding payment markers on your Checkmyfile report

Guide

3 min read

Payments & Borrowing

What you need to know about County Court Judgments (CCJ)

Guide

2 min read

Court Information

What is the ‘open register’?

Guide

2 min read

Addresses & Electoral Roll

What happens when you default on an account?

Guide

2 min read

Payments & Borrowing

How do I change my current address?

Guide

1 min read

My Account

How do I notify the Insolvency Service that I have completed my IVA?

Guide

1 min read

Court Information

How to update credit reference agencies with Electoral Roll details

Guide

1 min read

Addresses & Electoral Roll

Why would I have an arrangement to pay on my report?

Guide

2 min read

Payments & Borrowing

How long does an Individual Voluntary Arrangement stay on my report?

Guide

2 min read

Court Information

How do I change my payment details?

Guide

1 min read

My Account

I have a good credit score, so why was I declined credit?

Guide

3 min read

Credit Score

What is a good credit score on Checkmyfile?

Guide

4 min read

Credit Score

Why is my bank account not showing on my credit report?

Guide

1 min read

Credit Report

What type of search will I see on my credit report?

Guide

2 min read

Searches

How do I add a Notice of Correction to my credit report?

Guide

1 min read

Fraud Alerts & Notices

White polling card on navy background.

Why is it important to register on the Electoral Roll?

Guide

7 min read

Addresses & Electoral Roll

Why do I have two defaults for the same account?

Guide

1 min read

Payments & Borrowing

Why is there a suppressed account on my credit report?

Guide

1 min read

Payments & Borrowing

How do I update my Electoral Roll details during the annual canvass?

Guide

1 min read

Addresses & Electoral Roll

Black shield with cross on pink background.

Should I be worried about the Cifas fraud alerts on my credit report?

Guide

5 min read

Fraud Alerts & Notices

Files on beige background.

There’s an account on my credit report that I don’t recognise

Guide

3 min read

Payments & Borrowing

Picture of a woman in a striped shirt

Why do I have multiple searches for the same credit application?

Guide

3 min read

Searches

What type of fraud alert will I see on my credit report?

Guide

2 min read

Fraud Alerts & Notices

How long does information stay on your credit report?

Guide

3 min read

Credit Report

Factors that affect your credit score

Discover the main factors that impact your credit score. Learn how payment history, credit usage, and other elements affect your credit health.

Guide

3 min read

Credit Score

Why is there no information on my credit report?

Guide

2 min read

Credit Report

Black question mark on pink background.

Does checking your own credit report affect your score?

Find out if checking your own credit report can affect your score and learn the difference between a hard and soft search.

Guide

3 min read

Credit Score

Why does my financial associate’s activity show in the ‘Searches’ section of my credit report?

Guide

2 min read

Searches

How do I allow Checkmyfile to use my device for verification?

Guide

2 min read

Getting Started

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How do I remove a financial association that’s no longer relevant?

Guide

3 min read

Associations & Aliases

Why can’t I sign up with my hotel/hospital, uni, or barrack address?

Guide

1 min read

Getting Started

How can I dispute the CCJ information on my report?

Guide

2 min read

Court Information

5 steps to improve your credit score

Guide

4 min read

Credit Score

Cartoon stack of papers with cartoon credit card and pound signs on a navy background.

How to save your credit report

Guide

2 min read

Credit Report

What is a credit score?

Guide

2 min read

Credit Score

How do I sign up?

Guide

2 min read

Getting Started

What is a Debt Relief Order (DRO)?

Guide

1 min read

Court Information

Want to stay in the know?

Guide

2 min read

My Account

How do I dispute an address link?

Guide

2 min read

Addresses & Electoral Roll

The effects of a repossession

Guide

2 min read

Payments & Borrowing

What is a voluntary termination?

Guide

1 min read

Payments & Borrowing

What is an address link?

Guide

2 min read

Addresses & Electoral Roll

How do I change my email address?

Guide

1 min read

My Account

Does something look wrong?

Guide

2 min read

Credit Report

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How do I manage my subscription?

Guide

1 min read

My Account

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Do credit applications affect my credit score?

Guide

4 min read

Searches

How does credit utilisation affect me?

Guide

1 min read

Payments & Borrowing

How do I remove a financial association?

Guide

1 min read

Associations & Aliases

Red postbox on mint background.

Linked addresses: why and how?

Guide

4 min read

Addresses & Electoral Roll

People icons being connected together by pen on pink background.

Will my alias affect my credit score?

Guide

3 min read

Associations & Aliases

Trouble logging in?

Guide

1 min read

My Account

Do credit applications appear on my credit report?

Guide

2 min read

Searches

Your Checkmyfile score

Guide

2 min read

Credit Score

Why have I dropped off the Electoral Roll during the annual canvass?

Guide

2 min read

Addresses & Electoral Roll

What should I do about my previous Electoral Roll listings?

Guide

1 min read

Addresses & Electoral Roll

I live overseas, can I still use your service?

Guide

1 min read

Getting Started

What credit can I get approved for?

Guide

2 min read

Credit Report

Contact us

Guide

1 min read

Getting in Touch

Trouble signing up?

Guide

1 min read

Getting Started

How long do updates to court information take?

Guide

1 min read

Court Information

What are arrears?

Guide

2 min read

Payments & Borrowing

My account is blocked, what should I do?

Guide

1 min read

My Account

What is the Electoral Roll?

Guide

2 min read

Addresses & Electoral Roll

How do I reset my password?

Guide

1 min read

My Account

How do I remove the Notice of Correction?

Guide

1 min read

Fraud Alerts & Notices

What to expect with the verification process

Guide

1 min read

Getting Started

Not receiving our emails?

Guide

1 min read

Getting in Touch

How do I unsubscribe from marketing emails?

Guide

1 min read

Getting in Touch