Help Centre

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Showing 35 results

What type of search will I see on my credit report?

Guide

2 min read

Searches

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There’s an account on my credit report that I don’t recognise

Guide

3 min read

Payments & Borrowing

White polling card on navy background.

Why is it important to register on the Electoral Roll?

Guide

7 min read

Addresses & Electoral Roll

How does credit utilisation affect me?

Guide

1 min read

Payments & Borrowing

Why is there a suppressed account on my credit report?

Guide

1 min read

Payments & Borrowing

The effects of a repossession

Guide

2 min read

Payments & Borrowing

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Linked addresses: why and how?

Guide

4 min read

Addresses & Electoral Roll

What is a voluntary termination?

Guide

1 min read

Payments & Borrowing

What is an address link?

Guide

2 min read

Addresses & Electoral Roll

Why have I dropped off the Electoral Roll during the annual canvass?

Guide

2 min read

Addresses & Electoral Roll

Can a financial association affect a credit application?

Guide

2 min read

Associations & Aliases

What happens when you default on an account?

Guide

2 min read

Payments & Borrowing

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Do credit applications affect my credit score?

Guide

5 min read

Searches

Why does my account still show in default even though I'm paying it?

Guide

1 min read

Payments & Borrowing

What is the ‘open register’?

Guide

2 min read

Addresses & Electoral Roll

Picture of a woman in a striped shirt

Why do I have multiple searches for the same credit application?

Guide

3 min read

Searches

Do credit applications appear on my credit report?

Guide

2 min read

Searches

What type of fraud alert will I see on my credit report?

Guide

2 min read

Fraud Alerts & Notices

Why can I see information from over 6 years ago?

Guide

1 min read

Credit Report

All you need to know about achievements

Guide

3 min read

Credit Report

I’ve been a victim of identity fraud, what should I do?

Learn what to do if you’ve discovered that you’re a victim of identity fraud. Know where you stand with Checkmyfile.

Guide

3 min read

Fraud Alerts & Notices

Two people on yellow background.

How do I remove a financial association that’s no longer relevant?

Guide

3 min read

Associations & Aliases

People icons being connected together by pen on pink background.

Will my alias affect my credit score?

Guide

3 min read

Associations & Aliases

I have a good credit score, so why was I declined credit?

Guide

3 min read

Credit Score

Black steps on yellow background.

How often is my credit report updated?

Guide

4 min read

Credit Report

Why is my bank account not showing on my credit report?

Guide

1 min read

Credit Report

A white shield on a navy blue background.

What is a Password Notice of Correction (PNOC)?

Guide

2 min read

Fraud Alerts & Notices

Understanding payment markers on your Checkmyfile report

Guide

3 min read

Payments & Borrowing

How do late payments show on my report?

Guide

2 min read

Payments & Borrowing

What credit can I get approved for?

Guide

2 min read

Credit Report

How long does information stay on your credit report?

Guide

3 min read

Credit Report

Black question mark on pink background.

Does checking your own credit report affect your score?

Find out if checking your own credit report can affect your score and learn the difference between a hard and soft search.

Guide

3 min read

Credit Score

What is a good credit score on Checkmyfile?

Guide

4 min read

Credit Score

What to expect with the verification process

Guide

1 min read

Getting Started

5 steps to improve your credit score

Guide

4 min read

Credit Score