Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

What is a...

Credit Score

Your Credit Score is a measure of your likelihood of being accepted for a credit facility such as a mortgage or credit card. It also represents how likely you are deemed to default on any such agreement based on how you’ve managed credit agreements in the past.

How do I see my Credit Score?

You can see your Multi Agency Credit Report and linked Credit Score with checkmyfile. With the UK’s most detailed Credit Report, you will be able to see your complete information from Equifax, Experian, TransUnion, and Crediva, along with your Multi Agency Credit Score derived from this data.

checkmyfile was the first company in the UK to provide consumers with online access to their Credit Score and you can try it free for 30 days, and for £14.99 monthly thereafter. Cancel easily online at any time.

Your Credit Score will be calculated based on the information found on your Credit Report. Generally, ‘positive’ information (such as being registered on the Electoral Roll and a good repayment history) will contribute towards increasing your Credit Score, while ‘negative’ information (late payments, defaults, and CCJs, for example) will lower your score.

Each Credit Reference Agency, lender, and Credit Score provider has their own scoring system and, as such, there is no universal score in the UK. Even the Credit Scores that the Credit Reference Agencies sell to lenders bear no relation to the Credit Scores they sell to consumers.

As a Credit Score is a subjective interpretation of the information on your Credit Report, you will find different Credit Scores wherever you check. Lenders will not base any lending decisions on the Credit Scores you see online.

Credit Scoring was developed to help speed up the application process and make lending decisions more accurate and, as such, they are usually more reliable than processes that rely on manual underwriting.

If I have a high Credit Score does that mean I’m guaranteed a loan?

Not necessarily. The Credit Score shown on your Credit Report is not the Credit Score that lenders use, so a high score doesn’t guarantee you’ll be granted every mortgage or loan that you apply for. If anything, the Credit Score on your report can be used as a handy tool to let you see how healthy your credit history looks like at a glance.

Why is my score different for each Credit Reference Agency?

Even though Credit Reference Agencies get their information from many of the same sources, they work out their scores differently. Their opinions may differ about how many ‘points’ a default should impact a score, or what the range of the score should be, for example.

The UK's First Provider Of Online Credit Reports

Launched 21 Years, 35 Million Credit Scores & 8 Million Credit Reports Ago

The UK's First Provider Of Online Credit Reports

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