Enquiry Search

What is an enquiry search (Soft Search)?

An Enquiry Search (also known as a Soft Search) is carried out on your credit file when you or someone you have given permission to wants to check your credit report. They are commonly carried out by landlords, employers or companies that need to verify your details (such as insurance providers) and as such they only show publicly-available data, not your credit agreements or repayment history.

When you check your credit report, you will have full access to all of your data, but it still counts as an enquiry search, not an Application Search. That means you can check your own credit report as many times as you like without having to worry about harming your credit score or triggering a fraud warning.

Each time a Soft Search is carried out on your file, it leaves a Search Footprint, which will remain visible to you for 12 months from the date of entry. Only you can see Soft Searches on your report.


Q: How do they appear on my credit report?

A: You can see all searches carried out on your credit file by clicking the Searches tab at the top of your checkmyfile credit report. If you haven’t already, you can try checkmyfile free for 30 days and then for just £14.99 a month afterwards, which you can cancel online at any time.

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