Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Registry Trust

What is Registry Trust?

Registry Trust is the official registrar for the Register of Judgments, Orders and Fines, and is responsible for providing court judgment information to the Credit Reference Agencies .

The information reported by Registry Trust includes County Court Judgments (CCJs) and High Court Judgments (HCJs) from courts in England and Wales, Scottish sheriff court decrees, and judgments from Northern Ireland, Jersey, and Isle of Man.


Q: How Can I See What’s Held by Registry Trust?

A: To check whether businesses or individuals have had CCJs, HCJs or other court orders, you can check online at trustonline.org.uk

Alternatively, you can see everything that’s reported about you by checking your Credit Report. If you haven’t already, you can try checkmyfile FREE for 30 days, then for just £14.99 a month afterwards, which you can cancel at any time. You’ll get complete access to the UK’s most detailed Credit Report, and support from our professionally-qualified Credit Analysts.

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