How do I add my mobile number to my account?

Jasmin | Product Owner | 1 min read | 9 July 2025

If you’d like to use your mobile number for multi-factor authentication instead of your email address, here’s how to add it to your account:

Mobile

Step 1 – Click on your initials at the top-right of the page.

Step 2 – Scroll down until you see the phone number field, then click ‘Add phone number’.

Step 3 – Enter your mobile number where prompted, followed by ‘Send verification code’.

Desktop

To locate the 'Details' tab on a desktop, you'll need to click on your initials at the bottom, left-hand side of the page. Then follow step 2. 

Once added, we’ll store your number to facilitate multi-factor authentication. You can change your mobile number at any time.

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Jasmin

Jasmin is Product Owner at Checkmyfile and has been part of the team for over 10 years. She previously led the customer care team for five years, adding invaluable front-line experience to her credit report knowledge.

Published

Updated

9 July 2025

13 August 2025

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