Contact us
Jasmin
Jasmin is Knowledge Manager at Checkmyfile and has been part of the team for over 10 years. She previously led the customer care team for five years, adding invaluable front-line experience to her credit report knowledge.
Published
Updated
24.06.24
05.11.25
Send us a message
You can get in touch with us via the Help Centre in your Checkmyfile account. Just head to ‘Conversations’ and click ‘Send us a message’. We aim to reply within one working day but could take a little longer during busy periods.
Call us
You can call our customer care team on 01872 304050 to discuss your query. Our phone lines are open Monday to Friday, 9am until 5pm (excluding Bank Holidays).
Email us
If you want to get in touch via email, please use help@checkmyfile.com. We aim to reply within one working day but could take a little longer during busy periods. You’ll receive an automated email to confirm we've received your message.