Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Discounted Rate Mortgage

What is a Discounted Rate Mortgage?

A Discounted Rate Mortgage is a reduction on a mortgage lender's Standard Variable Rate (SVR) of interest that applies only for a set period of time. Usually these are only intended to be an introductory offer. When the standard variable rate fluctuates, the discount will remain fixed, however, the amount of discount and the period will vary from deal to deal.

Discount mortgages tend to be more suitable for people who prioritise low initial payments at the expense of higher rates later on, such as first time buyers whose income isn't particularly high but want to have some money to spare for other necessities. The discount rates usually last from six months to about five years and generally the shorter the period of discount, the higher the discounted rate will be.


Q: What is the difference between a discount rate mortgage and a tracker mortgage?

A: While a tracker mortgage adjusts based on the Bank of England base rate, a Discount Rate Mortgage varies based on the lender’s Standard Variable Rate.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z