Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Identity Fraud Risk Estimator

Identity fraud tends to be overhyped, but it's definitely a fast growing crime with far reaching consequences if you fall victim. Use this FREE service to how estimate how exposed to identity fraud you are and get tips on what you can do to minimise your exposure.

Please Provide The Following Basic Information

The information you provide is not stored by us - it is only used to generate your risk assessment results and recommendations.

What is your current postcode?

Are you male or female?

How many adults live in your house?

How is your post delivered to you?

How many holidays have you been on in the last 12 months?

Where have you been on holiday in the last 12 months?

How many credit/debit cards are in your wallet or purse?

How much credit do you have available on your credit cards?

When did you last check your Credit Report?

Where is your wallet or purse at the moment?

How do you choose your Personal Identification Numbers (PINs)?

How would you describe your signature?

When do you carry your driving licence?

What do your passwords typically contain?

Who knows your passwords?

Which of the following online services do you use?

Which of the following preventative security measures do you make use of/take?

Which of the following statements are true?