How do I reset my password?
Forgotten your password? No problem. Here’s how to reset your login details:
Step 1
Enter your email address here and click to request a password reset link.
Step 2
Open the email and follow the link within.
Step 3
Create a new password.
If there isn’t an account linked to your email address, you won’t receive an email. If this is the case, get in touch and we’ll take a look.
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Jasmin
Jasmin is Product Owner at Checkmyfile and has been part of the team for over 10 years. She previously led the customer care team for five years, adding invaluable front-line experience to her credit report knowledge.
Published
Updated
14 May 2024
15 July 2025