Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Charge Card

What is a Charge Card?

A Charge Card is a type of payment card where full repayment is automatically required every month and where there is no facility to use the card to take extended credit.

Diners Club and American Express cards are popular examples of charge cards.

They differ to a Credit Card in that there is no minimum payment other than the full amount, which must be paid every month – credit cards are ‘revolving credit' as you may pay a minimum amount of the balance and carry the rest over until the next month.

A Charge Card is therefore more similar to a short (one month loan) and is particularly useful for large companies to issue to staff for the payment of expenses. There is no interest on spend on a Charge Card, (unless the amount is not repaid within the monthly period), but most Charge Cards charge an annual fee for usage.

In many cases, lenders will provide their own chargeback schemes to accompany your charge card if there is a problem; this is because this type of card is not covered by the Consumer Credit Act 1974.

Q: Charge Card or Credit Card?

A: Finding which type of card is best for you will depend heavily on your usage. The main difference between a Charge Card and a Credit Card is that it expects the cardholder to pay back all money owed in full by the end of the month, so offers less flexibility.

Fewer places accept Charge Cards, and if you are late to make a payment, it is likely to cost more in interest.

Q: What are the advantages?

A: Charge cards require the cardholder to have tight control over their finances, being able to repay their bill in full every month or get a heavy penalty fee and take a hit on their credit report. For that reason they can be good for people who feel they cannot trust themselves with the comparative freedom offered with a credit card.

Q: What does “no preset spending limit” mean?

A: Charge cards that offer “no preset spending limit” are fairly common; it means that the amount you can spend on your card will vary on a semi-regular basis. The card lender will look at your spending, credit history and ability and effectively adjust the maximum amount you can spend on the fly.

This prevents would-be fraudsters from defrauding the card lenders from large amounts of money, but means genuine customers that will regularly spend large amounts will still be able to.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.