Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Fintech

What is FinTech?

FinTech is a term used to describe a product or company that focuses on pioneering innovation in the finance sector. Most commonly it is used to describe startup companies, but the name can also be applied to any business that brings new technological advancements to the industry. The name comes from combining the words “Financial” and “Technology”.

For the most part FinTech focuses on apps, websites and ‘disrupting’ the market. Commonly this takes a consumer-focus, harnessing the power of the internet (and other forms of technology) to resolve long-standing bugbears of the industry; for example online banking could be viewed as an early example of FinTech, allowing customers to transfer funds and monitor accounts without having to visit their nearest branch.

In January 2018 Open Banking was launched in the UK, which aimed to allow FinTech companies to bring their innovation to a more mainstream audience. Other recent developments that can be attributed to FinTech include cryptocurrencies (such as Bitcoin), payment platforms (such as PayPal), Blockchain technology or even apps that help you stick to a budget. It really is that broad and all-encompassing.

.

Jargon Buster

Use the links below and the resulting list of terms on the right to locate the term you are looking for. If you can't locate it, please get in touch.

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
keyboard_arrow_left

keyboard_arrow_right

We are rated number 1 for customer service on