Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

Trust Deed

What is a Trust Deed?

A Trust Deed is a Scottish term for a type of IVA or Administration Order, in which the debtor’s assets are controlled by a trustee for the benefit of the creditors. The debtor grants a deed in favour of the trustee to enable this, hence the name of trust deed. It is also possible to ‘protect’ the trust deed, which prevents creditors petitioning for sequestration of pursuing the debtor in any other way.

A trust deed normally lasts for 3 years, and the trustee deals with all correspondence from creditors. This arrangement is often preferred to sequestration (Scottish bankruptcy) by both creditor and debtors, as trust deeds are less costly to administer and are more flexible, although they are still regulated by the Bankruptcy (Scotland) Act 1985.


Q: Can you get a Trust Deed outside of Scotland?

A: No. Although there are similar IVAs or Administration Orders available in England & Wales.

Q: Where are Trust Deeds registered?

A: Trust deeds are registered online at the Register of Insolvencies. These are available to view online and will show your name, current and previous addresses, date of birth and more.

How does a Trust Deed appear on my Credit Report?

A: Active Trust Deeds, along with any other form of court information or IVA will appear under the Court Records section of your checkmyfile Credit Report.

If you haven’t already, you can try checkmyfile FREE for 30 days , then for just £14.99 a month afterwards, which you can cancel online at any time.

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