Don't like the Vodafone price hike - ditch them.

Posted by Richard Catlin in Personal Finance on 17 June 2015 - Richard is Marketing Director at checkmyfile.

Vodafone has announced that it is ‘simplifying’ the way it charges for non-geographical numbers (also known as service numbers) in an attempt to bring more transparency to its pricing.

In truth, it’s a price hike.

Rather than have different per-minute costs depending on the number you’re calling, there will be a single 37.5p tariff across the board, with a 1-minute minimum. Yes, Vodafone isn’t lying when it says that ‘some call charges will drop’ but for the vast majority of people, these reductions will be for calls they are unlikely to make very often – for example, ‘radio-paging services’ and ‘personal number services’, whatever they are - and even where they do drop, it’s to the eye-watering 37.5p rate.

The biggest impact is likely to be felt when people call non-geographic numbers – those starting 084, 087, 09 and 118. These are increasing from 19.17p to 37.5p a minute. There is also a ‘service charge’ as set by the company you are calling, attached to these numbers. 0500 Freephone numbers are increasing from 17p a minute to yes, you guessed it, 37.5p.

Picture messages are also increasing.

The good news is that if you are a Vodafone customer and you are not happy with the price increase, you can end your contract with them without charge. To do so, customers need to write to them within 30 days of being informed of the increase.

That’s the crucial bit. If you are an unhappy customer, it’s best to take advantage of the Ofcom ruling that allows you to say “no thanks” to a price increase and get out of your contract without penalty. If, on the other hand, you wait until the 30-day grace period has passed you’re unlikely to get anywhere. The worst possible thing you can do in that scenario is get into a dispute where you choose not to pay your bill.

Take that route and it’s only going to end in one way – a nasty default on your credit report, a lengthy, frustrating an in all likelihood, fruitless dispute – and your ability to get a contract mobile, or other form of credit, in danger.

So don’t be lazy. If you do decide to dump Vodafone, do it properly.

Why Don’t Millennials Take Out Credit?

As a millennial, it can feel like my generation is besieged with criticisms on a daily basis, and not all of them are entirely fair (though lots are). We are frequently told that as a generation we are entitled, we have it so much easier than our elders and arguably, worst of all: we buy too many avocados. While I don’t buy avocados, I do have access to credit, which makes me a minority among my age group.

Published on 16 May 2018 by Beth Jennings

Full Article

Why Is My Loan Balance Wrong On My Credit Report?

One of the single most important pieces of information to appear on your credit file is the information relating to your credit agreements and how you repay them - with this information lenders can see your borrowing history across the last six years and use it to help them decide whether or not to offer you finance.

Published on 7 May 2018 by George Coburn

Full Article

How long do closed accounts appear on my credit report?

Some people believe that as soon as a credit agreement is settled and closed, it will no longer be reported to the UK’s Credit Reference Agencies and therefore will no longer have an influence on future credit applications. However, this is a popular misconception, one that could affect your ability to get credit if not correctly understood.

Published on 2 May 2018 by Tom Magor

Full Article

How to Save Big in the Bank Holiday Sales

Bank holidays may not guarantee a day of sun-soaked fun, but as is British tradition, we’d probably be quite happy barbecuing in the snow if it came to it. But no matter what your plans are, if you want to grab a bargain, you can use the Bank Holiday sales to save some serious money.

Published on 26 Apr 2018 by Kiah Phillips

Full Article

Should I Buy or Finance an Aston Martin Valkyrie?

We’ve all been there. £3 million burning a hole in your pocket and a track-going version of Aston Martin’s latest hypercar sat in front of you. But as a shrewd, savvy business-type, you know that dropping £3m in one go on a 1,100bhp car could be considered a questionable, perhaps even ‘baller’ move. But what about putting it on finance?

Published on 13 Apr 2018 by Jamie Mackenzie Smith

Full Article

How to Build Credit History Without a Credit Card

When it comes to the best way to build up a credit history, conventional wisdom is to take out a credit card and use it for everyday purchases, while paying it off (on time) at the end of every month. There’s plenty to support this advice too, as a credit card allows you to spend as much or as little as your limit will allow, while building a history in a reasonably short amount of time.

Published on 26 Mar 2018 by Jamie Mackenzie Smith

Full Article

Which Credit Report Information Can Landlords See

Whenever you rent a property, you will be required to pass some checks set by the landlord or letting agent to prove that you will be a good tenant and that you’ll be able to afford to rent the property.

Published on 19 Mar 2018 by Kevin Pearce

Full Article

Do Student Loans Affect My Ability to Get Credit?

For many people, a student loan is the single largest chunk of borrowing they ever take out, second only to a mortgage. With course fees alone now coming to more than £9,000 per year and then the added maintenance loan on top of it, you can easily end up borrowing £40,000 during your studies.

Published on 8 Mar 2018 by Jamie Mackenzie Smith

Full Article

How Far Back Can I get my Credit History?

For your recent payment history information, your credit file has everything you need; that’s why it’s given so much importance by lenders whenever you apply for credit. But if you’re looking for information that’s six years old or more, it’s probably not be the best place to start.

Published on 7 Mar 2018 by Jamie Mackenzie Smith

Full Article

Are Car Insurance Premiums Calculated Fairly?

Recently news stories have emerged alleging that a “John” might be more likely to get a cheaper car insurance quote than a “Mohammed”, and that someone with a Gmail account could be offered a lower premium than someone with a Hotmail email address.

Published on 12 Feb 2018 by Jamie Mackenzie Smith

Full Article


We have loads of great customer reviews