Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.



Articles Published by andrew penny

Andrew has a degree in Computer Science from the University of Lancaster and has a strong interest in saving money, entering competitions and attempting to bring humour to the office, with limited success. Andrew is responsible for Quality Assurance at checkmyfile

Is that reward card in your wallet worth it

Open your wallet or purse and you will no doubt see several reward or loyalty cards staring back at you, but are these rewards cards worth the effort?

Published on 23 Oct 2013 by Andrew Penny

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Is your money taking flight at the thought of airport parking charges

As the summer season draws to a close, many of us will be looking at getting away for some winter sun. This will no doubt include flying aboard somewhere and the cost of flying has never been cheap. There have always been extras to pay for on top of your ticket price in the form of various taxes, surcharges and fees but one of the extras that people tend to forget about is the cost of parking your car at the airport whilst you are away.

Published on 11 Sep 2012 by Andrew Penny

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Is there an unclaimed fortune hanging in your family tree

Every year in the UK, hundreds of people die without leaving a will. If you die without leaving a will then you have said to have died intestate.

Published on 21 Jun 2012 by Andrew Penny

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Who will claim your digital inheritance

It was one of United States’ founding fathers, Benjamin Franklin, who said ,"In this world, nothing can be said to be certain, except death and taxes.” While there is nothing you can do about paying your taxes, you can make provisions for your estate for when death comes knocking at the door.

Published on 11 Jun 2012 by Andrew Penny

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Skeleton in your house's past

Unless you live in a newly built property, your home will have a history of previous occupants. Not all of them may have been good occupants as I have found out.

Published on 1 Jun 2012 by Andrew Penny

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Top tips when entering competitions

Entering competitions could win you more than you bargained for.

Published on 31 May 2012 by Andrew Penny

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