Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Articles Published by ben ryland

Ben has a degree in International Business and Management from Aston University. Prior to working for us, Ben spent a year working for an IT firm in France. He writes on a wide range of issues across all areas of credit and personal finance. Ben is a Senior Credit Analyst at checkmyfile.

Arrangement to Pay markers

Have you seen an ‘AR’ mark on your Credit Report? Chances are you might glance at the letters and assume that they relate to payment arrears, but on Credit Reports an ‘AR’ appearing on the payment history means an Arrangement to Pay has been recorded on the account.

Published on 6 Jan 2020 by Ben Ryland

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Hang on…that credit account is not mine

What do you do when you check your Credit Report for the first time, expecting to see your own credit history, and you’re confronted with another person’s information?

Published on 31 Dec 2019 by Ben Ryland

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Understanding a default notice and what to do when one arrives

No one wants a default on their Credit Report, but sometimes there’s little you can do to prevent it. Perhaps your household income dropped due to redundancy, you’ve suffered an illness, or an unexpected large expenditure has cropped up. Whatever the reason, in times of hardship financial commitments are often among the first things to be affected.

Published on 23 Dec 2019 by Ben Ryland

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Keeping your electoral roll up-to-date after moving house

Few things in adult life are more stressful than moving house. The planning, the packing and of course the last-minute panicking about paperwork. Even once you’re in, mountains are quickly made from molehills and before you know it, you’ve lost those tiny keys for the windows – never to be seen again.

Published on 14 Jan 2019 by Ben Ryland

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If I Pay My CCJ Will It Go Away?

2019 saw the highest number of County Court Judgments (CCJs) issued in England and Wales since records began in 2005, according to official figures by Registry Trust. That means it’s more important than ever to make sure you know what to do if you get issued with one, and how to prevent one appearing on your Credit File in the first place.

Published on 23 May 2018 by Ben Ryland

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10 Things That Might Be Affecting Your Credit File

At some point or another, pretty much everyone has their credit file checked. Whether you’re applying for a job, trying to rent a property, applying for a mortgage, loan or credit card or even comparing insurance quotes, the information your credit file contains will give potential lenders a detailed window into your credit history. It’s about so much more than just your score.

Published on 15 May 2018 by Ben Ryland

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Consolidating Debt

Do you have what seems a never-ending mountain of debt and you’re struggling to know what you’re paying and to who? If so, you may be considering debt consolidation, in particular a debt consolidation loan.

Published on 9 Jan 2017 by Ben Ryland

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Growth of hobbies becoming businesses

If you have an interesting variety of hobbies that keep you busy, you may just have the right hobby that could make you millions…or £48,000, according to 25% of Brits.

Published on 4 Jan 2017 by Ben Ryland

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Early Repayment Penalties

What is an early repayment penalty?

Published on 3 Jan 2017 by Ben Ryland

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Mortgages through your mobile

Mobile bank provider Atom are launching the UK’s first mobile mortgage app. Applications for a mortgage often involve mountains of paperwork and Atom’s mortgage app is designed at reducing the volume of paperwork that applicants have to gather when applying for a mortgage.

Published on 8 Dec 2016 by Ben Ryland

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