Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Articles Published by dr alistair phillips

Ali has a PhD in Laser Physics from the University of Surrey and is one of our longest serving staff members. Ali is a Senior Developer at checkmyfile

Sites selling stolen credit card information shut down

After 2 years of investigation, police in Australia, Europe, the UK and US have succeeded in closing over 30 websites selling stolen credit card information. It has been reported that the details of over two-and-a-half million credit cards were recovered, estimated to have prevented fraud of at least £0.5bn.

Published on 4 May 2012 by Dr Alistair Phillips

Full Article

Don’t get caught out by prize draw scams

A common sight on today’s doorsteps is the “prize-winning” envelope. Without even opening it, it claims that you’ve won a prize, usually some piece of high-tech gadgetry such as a 40” high definition TV.

Published on 30 Apr 2012 by Dr Alistair Phillips

Full Article
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