Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.



Articles Published by jasmin stopford

Jasmin has a degree in Journalism from Falmouth University. She is a keen golfer and has contributed heavily to the website, Facebook and Twitter pages of Truro Golf Lounge. Jasmin is a Credit Analyst at checkmyfile

Try before you go home and buy on a Sunday evening

Current shopping trends see a growing amount of consumers treating stores as showrooms for products, before returning home and ‘shopping around’ for the best price.

Published on 5 Jan 2017 by Jasmin Stopford

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Barclaycard devise technology for tap-and-pay beer pump

Currently, tap-and-go or touch-and-go payments are largely used at coffee shops and fast food chains, but drinkers will soon be able to pull their own pint using a tap-and-pay beer pump.

Published on 22 Dec 2016 by Jasmin Stopford

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Just Eat releases robots to deliver takeaway food

As Just Eat continues to rapidly increase, with 38,000 restaurants currently signed up, the company plans to arrange their deliveries by robot.

Published on 22 Dec 2016 by Jasmin Stopford

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Festive period sees 7m tonnes of food thrown away

57% of those aged 25-34 admit to worrying about preparing Christmas dinner, as they fear either burning or undercooking it.

Published on 20 Dec 2016 by Jasmin Stopford

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Lifesaving drug costs NHS 12,000pc more than eight years ago

Pharmaceutical company, Actavis, has been accused of taking advantage and charging well over the odds for a lifesaving drug that the NHS can’t go without.

Published on 19 Dec 2016 by Jasmin Stopford

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Increase in maternity discrimination makes the cost of pregnancy expensive

Over the last ten years maternity discrimination has dramatically risen, making the choice of starting a family an unsettling decision.

Published on 28 Nov 2016 by Jasmin Stopford

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Contactless cash to be made available by Barclays

Barclays are ready to trial the first contactless cash withdrawals, meaning that customers will be able withdraw money at the tap of their card or mobile phone.

Published on 23 Nov 2016 by Jasmin Stopford

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Online sellers receive price fix warning ahead of festive season

As shoppers prepare for the festive period, online traders have received strict warnings over price fixing.

Published on 21 Nov 2016 by Jasmin Stopford

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70pc are too hard on themselves due to ‘lack of understanding’ of credit files

Research carried out by Just Mortgage Brokers shows that many consumers consider themselves worse off than they actually are, due to a lack of understanding of how a negative marker affects their credit file.

Published on 18 Nov 2016 by Jasmin Stopford

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Would an off button on your credit card stop you spending

In a bid to stop customers from binge spending, Barclaycard have set up a system in which consumers can block online spending sprees or set themselves daily limits.

Customers are being encouraged to sign up, for what’s described as an ‘off switch’ on their credit, to protect themselves from making rash purchases or making decisions while under the influence of alcohol.

Published on 15 Nov 2016 by Jasmin Stopford

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