Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

Articles Published by richard catlin

Richard has a degree in Geography from the University of Glamorgan. His long service with us means that Richard can cover any topic relating to credit or identity fraud. Richard is Marketing Director at checkmyfile.

8 ways that your postcode will change shape in 2020

The humble postcode has existed in the UK for over 60 years, spreading from its roots in 1950’s Norwich to cover around 1.7m variations today. But with coronavirus having such a profound impact on the areas we live, even postcodes aren't immune to change.

Published on 11 Jun 2020 by Richard Catlin

Full Article

Default Notices could be sent to consumers, even where a payment holiday is in place

Consumers across the UK could be set to receive intimidating ‘Default Notices’ in the post, even though they have opted to take an FCA and lender approved payment holiday.

Published on 11 Jun 2020 by Richard Catlin

Full Article

Why a good Credit Rating is a bit like a VIP theme park pass

Getting approved for a new credit card or loan could be about to get more difficult, as lenders tighten their belts in response to the coronavirus pandemic.

Published on 20 May 2020 by Richard Catlin

Full Article

Does the Electoral Roll matter during Covid-19?

The Electoral Roll has long been a vital and established component of every Credit Report and that remains true today, even in the midst of the unprecedented coronavirus crisis.

Published on 19 May 2020 by Richard Catlin

Full Article

Paying late could cost you more than a £12 charge

So called ‘stealth charges’ are relics from before the 2008 financial crisis and didn’t just catch consumers unaware with surprise payments but also represented a total lack of transparency between customers and their banks. The Office of Fair Trading ruled that the fees were unlawful, after having brought a test case against the biggest banks at the time: Abbey National, Barclays, Clydesdale, Halifax, Bank of Scotland, HSBC, Lloyds, Nationwide, NatWest, and Royal Bank of Scotland.

Published on 2 Jan 2020 by Richard Catlin

Full Article

How Your Credit Score is Affected When a Default Drops Off

If you’ve got one default, you might be counting down the days until it is no longer reported to the Credit Reference Agencies (CRAs). But if you have more than one, will you see your Credit Score rise as each one drops off of your Credit Report?

Published on 31 Dec 2019 by Richard Catlin

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How often should you check your Credit Report

Your Credit Report is a key component in lots of important life events. What it says about you could make or break a credit application and so it’s vital that you know for yourself what’s being reported.

Published on 2 Jul 2019 by Richard Catlin

Full Article

How interest rates are calculated

If you’ve ever applied for a form of credit, you may well have discovered to your cost that the advertised APR and the interest rate you’re offered if you are accepted can be very different things.

Published on 14 Jun 2019 by Richard Catlin

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Does Gambling Affect Your Credit Score?

If you’re among the 32% of Brits that gamble on a weekly basis and are thinking of applying for some form of credit in the near future, you might be wondering whether your activity could affect your Credit Rating and your chances of being accepted.

Published on 13 Jun 2019 by Richard Catlin

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Could Your Voice Pass a Credit Check?

Speech recognition has come a long way in a relatively short period of time and is now a fairly accepted part of everyday life.

Published on 23 May 2019 by Richard Catlin

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