Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.



Articles Published by sophie regester

Sophie has a degree in Creative and Contemporary Writing and English Studies from the University of Gloucestershire. Sophie has a passion for writing and covers most areas of personal finance. Sophie is a Senior Credit Analyst at checkmyfile.

The Importance of Proving Stability to Lenders

In addition to the key roles that your Credit History and Affordability play in determining whether or not you will be accepted for credit, we regularly talk about the importance of being able to demonstrate your ‘stability’ to potential lenders.

Published on 15 Mar 2019 by Sophie Regester

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Different payment markers on your credit report

Getting to know the information that appears on your credit report and the markers that represent it is the key to staying on top of your credit report and making sure everything is appearing as it should. By doing this, you'll be in a much better position when you next come to apply for any form of credit or finance.

Published on 20 Mar 2017 by Sophie Regester

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Can you ‘credit repair’ your credit report

We no doubt all reach that point where we take a serious turn in our lives and we hope that youthful indiscretions can be left behind. This turning point may come when we develop a career path, look to make our financial situation more secure or decide to start a family. Part of these lifestyle changes may include budgeting or making a large purchase such as a car or a home, but invariably money will often be an important part of these plans.

Published on 23 Feb 2017 by Sophie Regester

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Defaults - What to do if you have one

You certainly don’t want a default on your credit file, but if due to circumstances you end up with one, you need to know the facts.

Published on 10 Feb 2017 by Sophie Regester

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Bereavement payments receive a controversial overhaul

The government is planning an overhaul of bereavement payments and allowances set to start from April this year. Currently the system is there to help those married with children who find themselves suddenly the sole breadwinner.

Published on 10 Feb 2017 by Sophie Regester

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Meals on wheels under threat

Meals on wheels are a welcome treat, or even a necessity for many elderly people who may struggle to prepare their own hot meals. It’s not only the meal itself that may put a smile on someone’s face, but the delivery person may be the highlight of that older person’s day if they don’t receive many visitors or have family living close by.

Published on 24 Jan 2017 by Sophie Regester

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Friday 13th impacting on financial decisions

Following Friday the 13th, it is worth bearing in mind that though for some, such days come and go without much notice, but for others the day and specifically the number may strike fear in their hearts and mean that they make different life choices.

Published on 16 Jan 2017 by Sophie Regester

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New notes cause veggie controversy

Innovia, the maker of the new polymer £5 note is currently suffering some controversy as it recently came to light that it is not vegetarian-friendly.

Published on 23 Dec 2016 by Sophie Regester

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Post Office Strikes at Christmas

When you hear that there is to be a Post Office strike the week before Christmas it can cause fear to rise and panic to set in, especially if you have yet to drop off your parcels to send to family members and friends in other parts of the country.

Published on 19 Dec 2016 by Sophie Regester

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What to look out for when buying signed goods

Sports memorabilia is big business. The shorts Muhammad Ali wore in his 1963 bout with Henry Cooper sold for £70,000 in a recent auction. Those fans with slightly shallower pockets can also have a slice of the action but there are a lot of pitfalls out there for the unwary.

Published on 9 Dec 2016 by Sophie Regester

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