Covid 19 Status

In line with HM Government requirements to fight the spread of Covid-19 we have measures in place to ensure that we protect our staff, their families and the wider community, but also to ensure that there is minimal disruption to our customers.

Your access to online Multi Agency Credit Reports, Expert Help and Account Management remains unaffected. We take great pride in the support that we provide to our customers and throughout this period will do all we can to minimise the impact on our services. While the country remains in lockdown we will continue to support your queries via a dedicated and experienced team that will be securely working from home, and supported by a Management Team that will continue to be based at our head office and who will be able to provide customer support as required.

The security measures that we have in place to protect your Personal Data, in line with our Privacy Policy, will mean that some elements of our personalised support are affected during this period as our support team will be working with anonymised data when working remotely. Freephone access to our Credit Analysts has been removed during this period while we focus our efforts on continuing to reply to all of your emails and secure messages within one working day.

Thanks for your understanding, and we hope to have full customer support available as soon as possible and wish you well during these challenging times.

CREDIT REPORT SERVICES AND ONLINE EXPERT HELP ARE FULLY OPERATIONAL - PHONE LINES ARE CLOSEDCOVID-19 STATUS

ONLINE SERVICES FULLY OPERATIONAL
PHONE LINES ARE CLOSEDCOVID-19 STATUS

ARTICLES POSTED IN 'identity theft'

Coronavirus Fraud: Protecting your Identity and your Finances

While individuals, communities, and governments around the world are fighting to control the coronavirus pandemic, fraudsters in the UK have unbelievably ramped up their efforts to prey on the vulnerable. The fear and desperation generated by the coronavirus have made a fertile breeding ground for scammers and imposters of all sorts, so extra vigilance is needed to protect your wallet and your identity.

Published on 9 Apr 2020 by Sam Griffin

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What's a Politically Exposed Person (PEP) & Why is it on my Report?

PEP stands for Politically Exposed Person, which typically relates to an individual who holds a prominent public position or function. Through their public position, there is potential that they may be vulnerable to financial crime, such as bribery, money laundering, and general abuse of public office for personal gain.

Published on 28 Feb 2020 by Paul Anderson-Riley

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How Protective Registration Can Help You

One harsh truth about fraud is that, if you have fallen victim to one of the many fraud rings operating in the UK, it is possible that you’ll be targeted again.

Published on 8 Jan 2020 by George Coburn

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How To Check if Someone Is Using Your Identity For Fraud

Scams and fraudsters may have evolved to become more sophisticated over time, but when it comes to fighting back, one piece of advice has stayed true: If you’re concerned that you might have fallen victim to identity fraud or want to better protect yourself against it, your Credit Report is one of the best places to turn.

Published on 3 Apr 2019 by Paul Anderson-Riley

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Affected by the Marriott Hack? Here’s What To Do

If you’re one of the 500 million consumers to have stayed in a Marriott-owned Starwood chain hotel in the past four years, there’s a chance your personal information could have been compromised in what could be the second biggest ever data breach.

Published on 30 Nov 2018 by Jamie Mackenzie Smith

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Tesco Online Grocery List Disappears

After well over 10 years of using Tesco’s online grocery service, all of sudden, all of my Tesco order history has disappeared, alongside all the information stored in My Favourites – purchases made in-store and online over the past 13 months, My Usuals, and My Shopping Lists.

Published on 9 Oct 2018 by Barry Stamp

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Are linked addresses on your credit file a bad thing

Your Credit Report can surprise you: it can include reference to an address you have long-forgotten about or sometimes even an address you have never heard of, which is one of the reasons it’s important to check in every now and then.

Published on 30 Jul 2018 by Ian Carpenter

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Loan Fee Fraud: The £3.5 Million a Year Scam

For people facing financial hardship, sometimes taking out a loan to tide things over can seem like the most viable solution. But if you’re out of work or have a lower-than-average credit rating, it can be harder to get credit from mainstream lenders and mean that more expensive forms of finance in the sub-prime market are the only viable option. It often feels like a hopeless situation.

Published on 8 Jun 2018 by Jamie Mackenzie Smith

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Protecting yourself against identity theft online

Modern day fraudsters are now able to use the internet as a helpful tool to acquire a vast amount of information about an individual just from using their name. From this, they start to build a portfolio of data that they can then use to obtain credit, bank accounts and sign up for other services. By following a few simple steps you can help to reduce the risk of being exposed to a fraudster online.

Published on 22 May 2018 by Paul Anderson Riley

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Personal Data in the Wake of Facebook/Cambridge Analytica

Strange as it might sound to some, huge numbers of people routinely complete online surveys through Facebook to find out which football player they are most like, which Hogwarts house they should be in or how much money they will be earning in 2050. The truth is, every time you volunteer seemingly innocuous information or consent to share profile information with an app, your data is probably going somewhere to be used for another purpose.

Published on 17 Apr 2018 by Paul Anderson-Riley

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